Junior Customer Support Agent
Ludicrum
Posted
last week
Southeast Asia
Remote
USD 3K
Junior Level
Full Time
Sema Summary
Ludicrum is seeking a Junior Customer Support Agent to join their team, primarily focused on Southeast Asia. In this remote, full-time position, the successful candidate will assist customers with inquiries, resolve issues, and maintain a high level of customer satisfaction. Candidates with excellent communication skills and a positive attitude are encouraged to apply. This entry-level role is aimed at individuals at the start of their career in customer support, making it an ideal opportunity for growth.
About Company
Ludicrum specializes in innovative customer interaction solutions, focusing on enhancing customer experience across various regions, including Southeast Asia.
Core Requirements
- High school diploma or equivalent
- Strong communication skills
- Ability to work in a team
- Familiarity with customer service practices
- Basic computer skills
Responsibilities
- Assist customers with product inquiries
- Resolve customer issues effectively
- Provide timely updates to customers
- Collaborate with team members for problem-solving
- Document customer interactions and feedback
- Maintain a positive attitude in all interactions
- Follow up with customers to ensure satisfaction
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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