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Tata Consultancy Services

ITOM Lead

Tata Consultancy Services

Posted

yesterday

Hyderabad, Telangana, India

Onsite

INR 80K

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The ITOM Lead position at Tata Consultancy Services in Hyderabad, India, involves overseeing service delivery within IT operations management. Responsibilities include ensuring operational excellence, managing a team, and focusing on observability strategies. Applicants should possess relevant experience in ITOM and leadership skills. This is a full-time on-site role aimed at mid-level professionals looking to further their careers.

About Company

Tata Consultancy Services is a multinational IT services and consulting company, providing a range of business solutions and services to clients worldwide.

Core Requirements

  • Bachelor's degree in IT or related field
  • Experience in IT operations management
  • Strong leadership abilities
  • Proven track record of service delivery
  • Familiarity with observability tools

Responsibilities

  • Lead the ITOM service delivery team
  • Oversee the implementation of observability solutions
  • Manage team performance and development
  • Ensure quality and consistency in service delivery
  • Collaborate with stakeholders to meet operational goals
  • Develop operational strategies for IT management
  • Monitor service levels and report on performance metrics

Must Have skills

LeadershipIT OperationsObservabilityTeam ManagementCommunication

Nice To Have Skills

Project ManagementData AnalysisProblem Solving

Tools Knowledge Requried

ITOM ToolsObservability PlatformsMonitoring Software

Job Keywords

ITOMService DeliveryLeadershipObservabilityOperations

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