IT Support
Agent & Co
Posted
3 weeks ago
Yogyakarta, Yogyakarta, Indonesia
Onsite
IDR 5M
Junior Level
Full Time
Sema Summary
We are seeking an IT Support professional to assist with technical issues in our Yogyakarta office. The role involves resolving hardware and software problems, providing support to users, and maintaining IT systems. This position is ideal for junior-level candidates looking to grow in the technology field. The company offers a collaborative environment and opportunities for skill enhancement.
About Company
Agent & Co specializes in contact center services, providing expert support solutions for businesses looking to enhance their customer engagement.
Core Requirements
- Technical degree or certification
- Basic understanding of IT systems
- Problem-solving skills
- Strong communication abilities
- Team-oriented mindset
Responsibilities
- Resolve technical support tickets.
- Assist users with hardware issues.
- Provide software troubleshooting.
- Document support processes.
- Maintain IT equipment inventory.
- Collaborate with team on IT projects.
- Train users on new technologies.
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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