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Semesteria

IT Support Specialist

Semesteria

Posted

yesterday

Remote

Remote

INR 40K

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

As an IT Support Specialist, you'll provide technical assistance and support for IT-related issues. You'll resolve user inquiries, install software, and assist in troubleshooting equipment. This full-time remote position is ideal for candidates with a strong background in tech support. Flexibility and problem-solving skills are essential. Join a company dedicated to leveraging technology for effective solutions.

About Company

Semesteria specializes in providing innovative tech solutions and support across various sectors, continuously seeking to enhance user experience.

Core Requirements

  • Technical support experience
  • Knowledge of IT systems
  • Familiarity with troubleshooting methods
  • Strong communication skills
  • Problem-solving abilities

Responsibilities

  • Provide technical support to users
  • Troubleshoot hardware and software issues
  • Install and configure applications
  • Maintain IT infrastructure
  • Assist in user training
  • Document support processes
  • Handle customer inquiries efficiently

Must Have skills

Technical supportTroubleshootingCommunicationProblem-solvingIT infrastructure

Nice To Have Skills

Remote support toolsCustomer serviceNetworking knowledgeSoftware installationIT certifications

Tools Knowledge Requried

Ticketing systemRemote desktop softwareEmailCollaboration toolsOperating systems

Job Keywords

IT SupportTechnical AssistanceRemote SupportTroubleshootingCustomer Service

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