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PT Lumut Karya Sejahtera

IT Support Specialist

PT Lumut Karya Sejahtera

Posted

yesterday

Bantul, Yogyakarta, Indonesia

Onsite

IDR 5M

Entry Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The IT Support Specialist will be responsible for providing technical support and assistance to users in Bantul, Yogyakarta. This role requires strong problem-solving skills and the ability to handle customer inquiries. Candidates with a background in IT support and relevant technical skills are encouraged to apply. The position is full-time and on-site without remote options. A salary of around IDR 5,000,000 per month is estimated based on the industry standards.

About Company

PT Lumut Karya Sejahtera is a company specializing in IT services and support in Indonesia, focused on delivering effective solutions and customer satisfaction.

Core Requirements

  • Diploma in Information Technology
  • Basic networking knowledge
  • Customer service experience
  • Problem-solving skills
  • Ability to work on-site

Responsibilities

  • Provide technical support to users
  • Diagnose and troubleshoot hardware issues
  • Assist with software installations
  • Respond to customer inquiries
  • Maintain records of support requests
  • Set up and configure IT equipment
  • Collaborate with IT team for issue resolution

Must Have skills

Technical supportNetworking skillsCustomer serviceProblem-solvingCommunication skills

Nice To Have Skills

IT certificationsExperience with troubleshootingTeam collaborationTime managementAdaptability

Tools Knowledge Requried

Helpdesk softwareTicketing systemRemote access toolsNetworking equipmentOffice applications

Job Keywords

IT supporttechnical assistancecustomer servicehardware troubleshootingnetworking

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