IT Support Helpdesk
Accord Innovations
Posted
yesterday
Greater Medan
Onsite
IDR 5M
Entry Level
Contract
Sema Summary
Accord Innovations is seeking an IT Support Helpdesk professional to provide on-site technical assistance in Greater Medan. This role involves responding to user inquiries, troubleshooting hardware and software issues, and maintaining IT equipment. Applicants should possess basic IT skills, with a focus on customer service. The position is a contract role, requiring a junior-level experience. A monthly salary estimate is provided based on the local market.
About Company
Accord Innovations focuses on delivering cutting-edge technology solutions and exceptional IT services.
Core Requirements
- Basic IT knowledge
- Customer service skills
- Problem-solving abilities
- Adaptability
- Effective communication
Responsibilities
- Provide technical support to users
- Troubleshoot hardware issues
- Assist with software installation
- Manage IT equipment inventories
- Document service requests
- Collaborate with other IT staff
- Train users on IT systems
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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