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TENTACLE SSO SDN BHD

IT Support

TENTACLE SSO SDN BHD

Posted

2 weeks ago

Greater Kuala Lumpur

Onsite

MYR 3K

Junior Level

Contract

Match

Skills

Experience

Industry

Sema

Sema Summary

TENTACLE SSO SDN BHD is seeking an IT Support specialist to provide assistance and technical support for applications. The role is based in Greater Kuala Lumpur and is suitable for junior-level candidates. Responsibilities will include troubleshooting and resolving technical issues, monitoring application performance, and assisting users with application-related queries. This position offers contract employment without listed benefits.

About Company

TENTACLE SSO SDN BHD is a tech company specializing in IT solutions, focusing on delivering high-quality support and services to its clients.

Core Requirements

  • Degree in IT or related field
  • Understanding of application support
  • Basic troubleshooting skills
  • Customer service experience
  • Good communication skills

Responsibilities

  • Provide technical support for applications
  • Troubleshoot user issues
  • Monitor application performance
  • Assist in application updates
  • Document technical procedures
  • Collaborate with the IT team
  • Guide users on application usage

Must Have skills

TroubleshootingCommunicationCustomer ServiceTechnical SupportApplication Knowledge

Nice To Have Skills

Team CollaborationProblem SolvingTime Management

Tools Knowledge Requried

JiraServiceNowMicrosoft Office

Job Keywords

IT SupportTechnical AssistanceApplication SupportTroubleshootingCustomer Service

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