IT Support
Capcon Consulting
Posted
3 weeks ago
George Town, Penang, Malaysia
Onsite
MYR 3K
Mid Level
Full Time
Sema Summary
As an IT Support professional at Capcon Consulting, you will be responsible for managing and resolving IT-related issues faced by users. Your role will involve providing assistance, maintaining systems, and ensuring smooth operation of applications. A background in IT support is essential, and you should have strong problem-solving skills. The position is based in George Town, Malaysia, and offers a full-time work schedule.
About Company
Capcon Consulting specializes in providing IT solutions and support, ensuring optimal performance of technology systems for clients.
Core Requirements
- Bachelor's degree in IT or related field
- Experience in IT support roles
- Strong customer service skills
- Knowledge of applications and systems
- Problem-solving abilities
Responsibilities
- Provide technical support for end users
- Troubleshoot hardware and software issues
- Assist in the installation of applications
- Document and track support requests
- Conduct user training on new systems
- Monitor IT systems for performance issues
- Prepare reports on support metrics
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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