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Netforge Solution Sdn Bhd

IT Support Executive

Netforge Solution Sdn Bhd

Posted

3 weeks ago

Kuala Lumpur, Malaysia

Onsite

MYR 3K

Intern Level

Internship

Match

Skills

Experience

Industry

Sema

Sema Summary

The IT Support Executive role at Netforge Solution Sdn Bhd is an internship position focused on providing technical assistance and support to internal staff. The candidate will be responsible for troubleshooting hardware and software issues, assisting with network problems, and ensuring the smooth operation of IT systems. Preference will be given to candidates with a background in IT or related fields. This role is based in Kuala Lumpur, Malaysia and is aimed at individuals looking to gain hands-on experience in the IT support domain.

About Company

Netforge Solution Sdn Bhd is a technology solutions provider specializing in IT support and consulting services.

Core Requirements

  • Relevant IT coursework
  • Basic knowledge of hardware and software
  • Good communication skills
  • Ability to troubleshoot technical issues
  • Team player

Responsibilities

  • Provide technical support for IT systems
  • Troubleshoot hardware and software issues
  • Assist with network configurations
  • Document IT support procedures
  • Maintain inventory of IT equipment
  • Coordinate with vendors for equipment repairs
  • Help train staff on new technologies

Must Have skills

CommunicationProblem-solvingTechnical supportIT troubleshootingTeam collaboration

Nice To Have Skills

Networking knowledgeCustomer serviceTime managementAdaptabilityBasic programming

Tools Knowledge Requried

WindowsLinuxHelp desk softwareRemote desktop toolsNetwork monitoring tools

Job Keywords

IT supporttechnical assistancetroubleshootinginternshipcustomer service

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