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systemsGo

IT Support Engineer

systemsGo

Posted

3 weeks ago

Singapore, Singapore

Onsite

SGD 4K

Junior Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The IT Support Engineer will be responsible for maintaining and troubleshooting IT systems to ensure optimal functionality. This role requires a solid understanding of IT infrastructure and excellent customer service skills. The engineer will work on-site in Singapore, engaging with team members and clients. A junior level of experience is expected, making this a great opportunity for recent graduates or those early in their careers. There are no specific benefits listed, emphasizing a focus on hands-on experience.

About Company

systemsGo focuses on providing comprehensive IT solutions and support to enhance operational efficiency for businesses.

Core Requirements

  • Bachelor's degree in IT or related field
  • Strong knowledge of IT systems
  • Basic troubleshooting skills
  • Excellent communication skills
  • Ability to work in a team

Responsibilities

  • Provide technical support for IT systems
  • Troubleshoot hardware and software issues
  • Assist in setting up IT equipment
  • Maintain documentation of IT processes
  • Respond to user inquiries promptly
  • Collaborate with team members on IT projects
  • Monitor system performance and address issues

Must Have skills

Technical supportTroubleshootingCommunicationTeamworkIT infrastructure

Nice To Have Skills

Customer serviceNetworking knowledgeTime managementProblem-solvingProject management

Tools Knowledge Requried

WindowsMacOSRemote desktop softwareTicketing systemNetworking tools

Job Keywords

IT SupportTechnical SupportTroubleshootingCustomer ServiceSystem Maintenance

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