IT Support Engineer
PERSOL APAC
Posted
3 months ago
Singapore, Singapore
Onsite
SGD 4K
Junior Level
Full Time
Sema Summary
The IT Support Engineer provides technical support to end users both remotely and onsite. This role ensures reliable IT services and effective issue resolution.
About Company
PERSOL is Asia-Pacific’s leading Staffing and HR solutions partner, operating across 13 markets with deep local insight and regional scale.
Core Requirements
- 1+ years of experience in Information Technology
- 1+ years of work experience with Ticketing Systems
- 1+ years of work experience with IT Service Management
- Strong communication skills
- Ability to work in a team environment
Responsibilities
- Provide timely and effective technical support to end users
- Classify and prioritize incidents and requests
- Resolve incidents and fulfill service requests
- Document incidents and solutions in the knowledge base
- Support team and service performance targets
- Assist in identifying recurring issues
- Ensure compliance with security policies
Must Have skills
Job Keywords
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