IT Support Engineer
Teamified
Posted
3 weeks ago
Quezon City, National Capital Region, Philippines
Remote
PHP 50K
Mid Level
Full Time
Sema Summary
The IT Support Engineer provides advanced technical support to clients, resolving escalated issues and managing cloud environments. This role requires strong technical expertise and excellent communication skills.
About Company
Teamified is a talent partner helping companies build exceptional remote teams across IT, software, product, and digital innovation. They collaborate with leading enterprises to access world-class talent and accelerate growth.
Core Requirements
- Experience in Level 2 IT Support
- Hands-on experience with Active Directory
- Knowledge of Microsoft 365 administration
- Strong English communication skills
- Ability to work independently
Responsibilities
- Provide Level 2 technical support for escalated tickets
- Diagnose and resolve issues related to Active Directory
- Administer Microsoft 365 environments
- Support and maintain AD environments
- Manage calls and tickets efficiently
- Assist with security administration
- Document resolutions and procedures
Benifits
- Flexibility in work hours
- Access to online learning platforms
- Collaborative environment
- Health insurance
- Leave Benefits
Must Have skills
Job Keywords
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