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IT Support Engineer
LAC Medical Supplies
Posted
2 weeks ago

Johor Baharu, Johore, Malaysia

Remote

MYR 4K

Mid Level

Full Time

Job Categories

IT Support Engineering Service Technology

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Sema Summary

The IT Support Engineer position at LAC Medical Supplies involves providing technical support and coordinating IT services within the organization. The role requires knowledge in IT support, effective communication skills, and an ability to troubleshoot technical issues. Candidates should have mid-level experience in IT support roles and be comfortable working in a hybrid environment in Johor Baharu, Malaysia. While specific benefits are not detailed, the position offers a full-time employment opportunity with competitive salary.

About Company

LAC Medical Supplies is a healthcare-focused company that provides innovative medical solutions and products.

Core Requirements

Bachelor's degree in IT or related field
Experience in technical support
Knowledge of service coordination
Strong problem-solving skills
Effective communication abilities

Responsibilities

Provide IT support to employees and clients
Coordinate IT service requests and incidents
Troubleshoot hardware and software issues
Maintain IT infrastructure and systems
Assist in the implementation of IT projects
Document support processes and solutions
Stay updated on industry trends and technologies

Must Have skills

Technical supportProblem-solvingCommunicationService coordinationIT infrastructure

Nice To Have Skills

Project managementCustomer serviceTeam collaborationTime managementNetworking knowledge

Tools Knowledge Requried

Helpdesk softwareRemote desktop toolsNetwork monitoring toolsTicketing systems

Job Keywords

IT supporttechnical supportservice coordinationproblem-solvinghybrid work

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