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IT Support Engineer
Jobgether
Posted
3 months ago

India

Remote

IDR 10M

Mid Level

Contract

Job Categories

IT Support Remote Contract Engineering

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Sema Summary

As an IT Support Engineer, you will deliver high-quality technical support to employees globally. Your role will involve troubleshooting, onboarding, and ensuring compliance in a remote-friendly environment.

About Company

Jobgether is an AI-powered career coach and job matching platform aimed at streamlining the job search process for remote professionals.

Core Requirements

5-8 years in IT support
Hands-on macOS and Windows experience
Knowledge of Google Workspace and Microsoft 365
Understanding of networking concepts
Strong communication skills

Responsibilities

Provide Level 1 and 2 support for macOS and Windows
Troubleshoot technical issues across regions
Manage IT ticket queues and prioritize requests
Support employee onboarding and offboarding
Administer core business applications
Maintain device inventory and asset tracking
Ensure compliance with security standards

Benifits

Global remote-first environment
Hands-on exposure to modern IT systems
Collaborative work culture
Opportunities to grow technical skills
Competitive compensation

Must Have skills

Technical supportmacOS and Windows troubleshootingGoogle Workspace administrationCustomer serviceProblem-solving

Job Keywords

IT SupportTechnical SupportRemoteSaaSCompliance

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