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Infor

IT Support Engineer

Infor

Posted

last week

Manila, National Capital Region, Philippines

Onsite

PHP 50K

Entry Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The IT Support Engineer, Associate is integral to the Infor Global Sales team, providing support for processes and tools. Responsibilities include testing, tool maintenance, and resolving incidents in enterprise applications.

About Company

Infor is a global leader in business cloud software products, specializing in industry-specific markets. They offer technology solutions that prioritize user experience and data-driven insights.

Core Requirements

  • Bachelor’s degree in IT or related field.
  • 1-3 years of QA or Application Support experience.
  • Attention to detail.
  • Strong problem-solving skills.
  • Ability to work in cross-functional teams.

Responsibilities

  • Provide end-user support across enterprise applications.
  • Support testing and tool maintenance.
  • Create and enhance SharePoint Online pages.
  • Administer CLM solutions.
  • Assist in quoting and configuration processes.
  • Resolve functional and technical issues.
  • Document issues and contribute to knowledge base.

Must Have skills

Quality AssuranceTestingProblem-solvingCommunicationSQLBusiness Process ImprovementCollaboration

Job Keywords

IT SupportQuality AssuranceApplication SupportProblem-solvingSharePoint

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