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IT Support Engineer
Semesteria
Posted
3 weeks ago

Jakarta, Jakarta, Indonesia

Onsite

IDR 5M

Junior Level

Full Time

Job Categories

IT Support Engineering Tech Operations

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Sema Summary

We are seeking an IT Support Engineer to assist users with technical problems and ensure efficient computer system operation. The ideal candidate should possess a strong understanding of IT principles, troubleshooting skills, and good customer service abilities. This is a full-time position based in Jakarta, Indonesia. You will work closely with users to resolve issues and maintain systems. Candidates with prior IT support experience are encouraged to apply.

About Company

Semesteria is a dynamic organization focused on IT solutions and exceptional customer service. We foster a collaborative environment where innovation thrives.

Core Requirements

Bachelor's degree in IT or related field
Strong troubleshooting skills
Excellent communication skills
Experience with desktop support
Knowledge of networking concepts

Responsibilities

Provide technical support to users.
Resolve hardware and software issues.
Install and configure computer systems.
Assist in network troubleshooting.
Maintain documentation of issues and resolutions.
Conduct user training sessions.
Collaborate with IT team on projects.

Must Have skills

TroubleshootingCustomer serviceCommunicationNetworkingTechnical support

Nice To Have Skills

TeamworkTime managementProblem-solvingAttention to detailAdaptability

Tools Knowledge Requried

Helpdesk softwareRemote desktop toolsOffice applicationsOperating systemsNetwork monitoring tools

Job Keywords

IT supporttechnical supportcustomer servicetroubleshootingnetworking

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