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IT Support Engineer
OneStopD Solutions Inc.
Posted
3 weeks ago

Gurugram, Haryana, India

Onsite

INR 30K

Junior Level

Full Time

Job Categories

Support IT Engineering Service Desk

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Sema Summary

As an IT Support Engineer at OneStopD Solutions Inc., you will handle service desk requests, manage VPN setups, and oversee overall IT support for employees. The role requires junior-level experience in IT support and a strong understanding of service desk operations. You will be based in Gurugram, India, working full-time in an on-site capacity. Candidates with relevant technical skills and communication abilities are encouraged to apply.

About Company

OneStopD Solutions Inc. is focused on providing comprehensive IT support and service solutions to businesses, ensuring smooth operations and user satisfaction.

Core Requirements

Bachelor's degree in IT or related field
Knowledge of VPN technologies
Experience in service desk operations
Problem-solving abilities
Excellent communication skills

Responsibilities

Manage service desk requests
Set up and maintain VPN connections
Provide technical support to employees
Troubleshoot IT issues effectively
Document support processes and solutions
Collaborate with other IT staff
Stay updated on technology trends

Must Have skills

Technical supportVPN managementService desk softwareTroubleshootingCommunication

Nice To Have Skills

Project managementRemote support toolsCustomer serviceNetwork configurationTime management

Tools Knowledge Requried

ServiceNowJiraSlackZoomMicrosoft Office

Job Keywords

IT SupportService DeskVPNTechnical AssistanceTroubleshooting

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