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IT Support Engineer
ZURU Tech
Posted
23 hours ago

Ahmedabad, India

Onsite

INR 30K

Mid Level

Full Time

Job Categories

IT Support Engineering Service Technical

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Sema Summary

The IT Support Engineer at ZURU Tech will provide technical support and troubleshooting for IT services at the India IT Service Center in Ahmedabad. This role requires the candidate to manage IT issues, maintain system functionality, and assist users with hardware and software problems. The position is suitable for mid-level professionals with a good understanding of IT infrastructure and support processes. The role is full-time and on-site, providing an opportunity to work in a dynamic tech environment.

About Company

ZURU Tech is a forward-thinking technology company dedicated to providing innovative IT solutions and services. With a focus on quality and user experience, ZURU Tech aims to enhance customer satisfaction through its skilled workforce and technological expertise.

Core Requirements

Bachelor's degree in IT or related field
Experience in technical support
Knowledge of IT systems and networks
Strong problem-solving skills
Excellent communication abilities

Responsibilities

Provide on-site IT support to users
Troubleshoot hardware and software issues
Maintain IT service documentation
Assist in system upgrades and installations
Monitor system performance and resolve issues
Coordinate with vendors for technical support
Train users on new technologies

Must Have skills

Technical supportTroubleshootingIT infrastructureCommunicationProblem-solving

Nice To Have Skills

Project managementCustomer serviceNetwork management

Tools Knowledge Requried

Helpdesk softwareRemote support toolsNetwork monitoring tools

Job Keywords

IT SupportTechnical EngineerIT ServicesTroubleshootingNetwork

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