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ZURU Tech

IT Support Engineer

ZURU Tech

Posted

23 hours ago

Ahmedabad, India

Onsite

INR 30K

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The IT Support Engineer at ZURU Tech will provide technical support and troubleshooting for IT services at the India IT Service Center in Ahmedabad. This role requires the candidate to manage IT issues, maintain system functionality, and assist users with hardware and software problems. The position is suitable for mid-level professionals with a good understanding of IT infrastructure and support processes. The role is full-time and on-site, providing an opportunity to work in a dynamic tech environment.

About Company

ZURU Tech is a forward-thinking technology company dedicated to providing innovative IT solutions and services. With a focus on quality and user experience, ZURU Tech aims to enhance customer satisfaction through its skilled workforce and technological expertise.

Core Requirements

  • Bachelor's degree in IT or related field
  • Experience in technical support
  • Knowledge of IT systems and networks
  • Strong problem-solving skills
  • Excellent communication abilities

Responsibilities

  • Provide on-site IT support to users
  • Troubleshoot hardware and software issues
  • Maintain IT service documentation
  • Assist in system upgrades and installations
  • Monitor system performance and resolve issues
  • Coordinate with vendors for technical support
  • Train users on new technologies

Must Have skills

Technical supportTroubleshootingIT infrastructureCommunicationProblem-solving

Nice To Have Skills

Project managementCustomer serviceNetwork management

Tools Knowledge Requried

Helpdesk softwareRemote support toolsNetwork monitoring tools

Job Keywords

IT SupportTechnical EngineerIT ServicesTroubleshootingNetwork

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