IT Support Associate
Cummins India
Posted
3 months ago
Phaltan, Maharashtra, India
Onsite
INR 60K
Mid Level
Contract
Sema Summary
The IT Support Associate – Level IV provides advanced operational support in manufacturing IT services. This role involves incident management, hardware troubleshooting, and mentoring junior associates.
About Company
Cummins India is a leading provider of integrated power solutions, focusing on innovation in products that power their stakeholders while promoting sustainability in the industrial and automotive sectors.
Core Requirements
- High School Diploma or equivalent
- 3+ years of IT support experience
- Experience with manufacturing hardware
- Knowledge of ITIL and MCSE preferred
- Ability to work independently
Responsibilities
- Provide end-user IT support across Cummins manufacturing locations.
- Diagnose and resolve hardware and software issues.
- Deliver remote and onsite support.
- Create and maintain technical documentation.
- Manage hardware logistics and asset validation.
- Support server hardware and applications.
- Collaborate with users to recommend IT solutions.
Must Have skills
Job Keywords
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