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Beyond The Vines

IT Support Assistant

Beyond The Vines

Posted

yesterday

Singapore

Onsite

SGD 3K

Entry Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The IT Support Assistant role at Beyond The Vines in Singapore involves providing technical support and assistance to staff, ensuring smooth operation of IT systems. Candidates should possess foundation-level technical skills and a customer-oriented mindset. This is a full-time role suitable for those at a junior experience level. While benefits are not specified, standard IT support roles generally offer opportunities for skill development and career growth. The position is on-site and requires effective communication and problem-solving skills.

About Company

Beyond The Vines is a lifestyle brand known for its unique offerings and customer-centric approach, operating primarily within the retail landscape.

Core Requirements

  • High school diploma or equivalent.
  • Basic technical support knowledge.
  • Strong communication skills.
  • Ability to troubleshoot.
  • Customer service orientation.

Responsibilities

  • Provide technical support to staff.
  • Assist with troubleshooting IT issues.
  • Maintain IT equipment.
  • Document support interactions.
  • Setup and configure new devices.
  • Collaborate with IT team on projects.
  • Train staff on relevant software.

Must Have skills

Technical supportProblem-solvingCommunicationCustomer serviceTeam collaboration

Nice To Have Skills

IT certificationsNetworkingSoftware installationTime managementAdaptability

Tools Knowledge Requried

Helpdesk softwareOperating systemsNetworking toolsOffice applicationsRemote desktop

Job Keywords

IT supporttechnical assistancecustomer servicetroubleshootingnetworking

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