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Stefanini North America and APAC

IT Specialist

Stefanini North America and APAC

Posted

yesterday

Pasay, National Capital Region, Philippines

Remote

PHP 40K

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The IT Specialist II role focuses on enhancing email productivity and providing technical support in a dynamic environment. Candidates should demonstrate IT expertise, particularly in managing email systems and operations. This position requires mid-level experience and offers a full-time remote opportunity based in the Philippines. The role emphasizes problem-solving skills and customer service abilities. Benefits and additional company details are currently not specified.

About Company

Stefanini is a global provider of technology services, specializing in IT support and solutions across various sectors. They focus on delivering enhanced productivity and operational efficiency.

Core Requirements

  • Bachelor's degree in Information Technology or related field
  • Experience in email system management
  • Strong troubleshooting skills
  • Excellent customer service abilities
  • Knowledge of IT support processes

Responsibilities

  • Manage email productivity tools and systems
  • Provide technical support to end-users
  • Troubleshoot and resolve email-related issues
  • Maintain system documentation and reports
  • Collaborate with IT teams for system upgrades
  • Assist in training users on email tools
  • Monitor and optimize email performance

Must Have skills

Email managementTechnical supportProblem-solvingCustomer serviceRemote troubleshooting

Nice To Have Skills

Project managementData analysisCollaboration toolsNetworkingIT certifications

Tools Knowledge Requried

Email softwareITSM toolsRemote desktopCollaboration platforms

Job Keywords

IT SpecialistEmail SupportTechnical AssistanceCustomer ServiceRemote IT

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