IT Services Delivery Director
Lean Solutions Group
Posted
3 weeks ago
Makati, National Capital Region, Philippines
Onsite
PHP 80K
Senior Level
Full Time
Sema Summary
The IT Services Delivery Director oversees IT service delivery across nearshore operations, ensuring operational excellence and alignment with client objectives. This role requires a strategic leader to manage delivery operations and foster collaboration across teams.
About Company
Lean Solutions Group is a next-generation solutions provider integrating AI-driven automation and tech-powered talent for clients in the Supply Chain sector. With over 10,000 employees, they help businesses achieve efficiency and growth through intelligent technology.
Core Requirements
- Bachelor's degree in IT or related field
- Proven experience in IT service delivery
- Strong understanding of operational frameworks
- Experience with performance management
- Familiarity with project management tools
Responsibilities
- Lead IT service delivery operations
- Implement continuous improvement strategies
- Collaborate with cross-functional teams
- Monitor performance metrics and KPIs
- Manage client relationships and expectations
- Drive operational excellence and innovation
- Mentor and develop team members
Must Have skills
Job Keywords
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