IT Service Management Analyst
Kintetsu Global I.T., Inc.
Posted
3 weeks ago
Hyderabad, Telangana, India
Remote
INR 60K
Mid Level
Full Time
Sema Summary
Kintetsu Global I.T., Inc. is seeking an IT Service Management Analyst to join their team in Hyderabad. This role involves analyzing and improving IT service processes to ensure efficient service delivery. Candidates should possess strong problem-solving and communication skills, with a focus on ITIL methodologies. The position requires a mid-level experience and offers a hybrid working model, making it ideal for both office and remote work. Benefits specifics are not provided, but the opportunity emphasizes a full-time commitment.
About Company
Kintetsu Global I.T., Inc. specializes in delivering IT solutions and services to enhance business processes and drive efficiency.
Core Requirements
- Bachelor's degree in IT or related field
- Experience with IT service management
- Knowledge of ITIL processes
- Strong analytical skills
- Excellent communication abilities
Responsibilities
- Analyze IT service processes
- Recommend improvements for service efficiency
- Collaborate with IT teams
- Ensure compliance with ITIL standards
- Prepare documentation and reports
- Train staff on best practices
- Resolve service-related issues
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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