IT Service Desk
FPT Telecom International
Posted
3 weeks ago
Hanoi, Hanoi, Vietnam
Onsite
VND 30M
Junior Level
Full Time
Sema Summary
The IT Service Desk position at FPT Telecom International in Hanoi involves providing technical support to customers and resolving IT issues effectively. Candidates should have strong communication skills and a basic understanding of technical concepts. This full-time role is ideal for junior candidates looking to start their career in a reputable telecommunications company. Responsibilities include responding to customer inquiries and maintaining IT systems.
About Company
FPT Telecom International is a leading telecommunications company in Vietnam, known for providing innovative IT solutions and services to clients.
Core Requirements
- Bachelor's degree in IT or related field
- Basic knowledge of IT systems
- Strong communication skills
- Ability to work in a team
- Problem-solving aptitude
Responsibilities
- Provide first-line support to customers
- Troubleshoot IT problems remotely
- Monitor and maintain IT systems
- Document issues and resolutions
- Respond to customer inquiries in a timely manner
- Collaborate with the IT team on projects
- Update user accounts and permissions
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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