
IT Service Desk Engineer
66degrees
Posted
5 days ago
Bengaluru, Karnataka, India
Onsite
INR 50K
Mid Level
Full Time

Sema Summary
The IT Service Desk Engineer is responsible for supporting IT services in a timely manner. This role involves troubleshooting issues and providing efficient solutions to users.
About Company
66degrees focuses on providing innovative IT solutions and services.
Core Requirements
- Bachelor's degree in IT or related field
- Experience in IT support or service desk roles
- Strong problem-solving skills
- Excellent communication skills
- Knowledge of ITIL framework
Responsibilities
- Provide level 2 support to end users
- Troubleshoot hardware and software issues
- Manage and resolve service requests
- Document solutions in the knowledge base
- Coordinate with level 3 support for complex issues
- Monitor system performance and reliability
- Assist in implementing IT solutions
Must Have skills
Job Keywords
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