IT Operations Specialist
Pacvue
Posted
3 months ago
Metro Manila
Remote
PHP 10K
Mid Level
Full Time
Sema Summary
The Sr. IT Operations Specialist will provide Tier 1 support across Pacvue brands. This role ensures a smooth IT experience for users in a remote environment.
About Company
Pacvue is a software suite designed for eCommerce operations, helping brands grow their online business with advanced technology and data insights.
Core Requirements
- 2+ years IT service desk experience
- Experience with Okta and M365
- Familiarity with MacOS & Windows 11
- Ability to manage multiple tasks
- Proven ability to meet deadlines
Responsibilities
- Provide Tier 1 IT support
- Triage IT issues and escalate as necessary
- Support enterprise applications
- Assist users in troubleshooting
- Implement IT moves, adds, and changes
- Ensure safety and compliance in operations
- Collaborate on office changes effectively
Benifits
- Work From Home
- Annual bonuses
- HMO coverage
- Paid time off
- Maternity/Paternity leave
Must Have skills
Job Keywords
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