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Highlands Coffee

IT Operations Officer

Highlands Coffee

Posted

2 weeks ago

Ho Chi Minh City

Onsite

VND 10M

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

As an IT Operations Officer at Highlands Coffee, you will be responsible for overseeing the IT infrastructure and ensuring optimal performance of all technology operations. The role requires proficiency in technical support, network management, and operational efficiency. Candidates should have a background in IT and experience in similar operational roles. This position is based in Ho Chi Minh City and offers a full-time commitment.

About Company

Highlands Coffee is a leading coffee chain in Vietnam known for its signature coffeehouse experience and quality products.

Core Requirements

  • Bachelor's degree in IT or related field
  • Experience in IT operations
  • Strong problem-solving skills
  • Knowledge of network management
  • Ability to work in a team

Responsibilities

  • Manage IT operations and support
  • Ensure network stability and performance
  • Implement IT policies and procedures
  • Work on IT-related projects
  • Provide technical support to staff
  • Monitor IT performance metrics
  • Collaborate with cross-functional teams

Must Have skills

Network managementTechnical supportProblem-solvingIT policy implementationTeam collaboration

Nice To Have Skills

Project managementData analysisCommunication skillsCustomer serviceAdaptability

Tools Knowledge Requried

Networking toolsMonitoring softwareHelpdesk software

Job Keywords

IT OperationsTechnical SupportNetwork ManagementProblem SolvingIT Infrastructure

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