IT Operations Analyst
TELUS Digital
Posted
last week
Metro Manila
Onsite
PHP 30K
Entry Level
Full Time
Sema Summary
The IT Operations Analyst III provides first-line support to clients and internal staff. The role ensures systems operate according to company standards and seeks continuous improvement in processes.
About Company
TELUS Digital specializes in IT services and digital consulting, aiming to transform customer experiences through technology and innovation.
Core Requirements
- Third-year level in Systems Engineering or related field.
- Proof of PC skills (installation, troubleshooting).
- 6 months experience in similar positions.
- Intermediate knowledge of software deployment.
- Knowledge of virtualization technologies.
Responsibilities
- Provide technical support for hardware and software.
- Maintain a high degree of customer service.
- Respond to internal client inquiries.
- Support users with computer equipment.
- Perform updates, patches, and software deployments.
- Manage IT asset controls.
- Coordinate with teams on IT initiatives.
Must Have skills
Job Keywords
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