IT Operations Administrator
Telnyx
Posted
3 weeks ago
Vietnam
Onsite
VND 10M
Junior Level
Full Time
Sema Summary
The IT Operations Helpdesk Administrator role at Telnyx involves managing IT operations support and providing assistance to users. This includes troubleshooting technical issues, maintaining systems, and ensuring smooth operational workflows. Candidates should possess basic technical knowledge and strong communication skills. The position is full-time, based in Vietnam. Telnyx values candidates who are committed to providing excellent customer support and are proactive in resolving issues.
About Company
Telnyx is a global connectivity platform that provides communication solutions through voice, messaging, and network technologies. They are dedicated to delivering high-quality services and fostering innovation in the telecommunications industry.
Core Requirements
- Bachelor's degree in IT or related field
- Basic networking knowledge
- Experience with helpdesk operations
- Strong communication skills
- Problem-solving abilities
Responsibilities
- Provide technical support to users
- Respond to IT support requests
- Troubleshoot hardware and software issues
- Document support solutions
- Maintain IT equipment and inventory
- Assist in system upgrades and migrations
- Ensure IT policies and procedures are adhered to
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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