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Mattel, Inc.

IT Manager

Mattel, Inc.

Posted

3 months ago

Hyderabad, Telangana, India

Onsite

INR 100K

Senior Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Senior Manager – IT End User Experience will oversee global endpoint management and EUX operations. This role aims to drive seamless and secure digital experiences for employees.

About Company

Mattel is a leading global toy and family entertainment company known for its iconic brands. They aim to empower generations through play, fostering creativity and innovative experiences.

Core Requirements

  • Bachelor's degree in Computer Science or related field
  • 15+ years in IT operations
  • 5+ years in endpoint management
  • Experience with modern management tools
  • ITIL certification

Responsibilities

  • Lead global endpoint management operations
  • Oversee device management and user access
  • Implement AI-driven automation tools
  • Monitor user experience across platforms
  • Ensure integration of systems and tools
  • Foster continuous improvement strategies
  • Collaborate with cross-functional teams

Must Have skills

LeadershipEnd-user device managementCommunicationAnalyticsCustomer satisfaction

Job Keywords

IT ManagementEndpoint ManagementDigital ExperienceTeam LeadershipOperational Excellence

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