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CMC Technology & Solution

IT Helpdesk

CMC Technology & Solution

Posted

3 weeks ago

Thanh Hoa, Vietnam

Onsite

VND 6M

Junior Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

CMC Technology & Solution is seeking a Junior IT Helpdesk technician to assist users with various technical issues and maintain IT systems. The role requires strong communication skills, troubleshooting abilities, and a basic understanding of IT principles. This position is full-time and based in Thanh Hoa, Vietnam. Candidates will benefit from working in a collaborative environment while gaining valuable IT experience.

About Company

CMC Technology & Solution specializes in providing innovative IT solutions and support to enhance business performance. The company values teamwork, professional growth, and customer satisfaction.

Core Requirements

  • Basic knowledge of IT systems
  • Strong problem-solving skills
  • Good communication
  • Customer service experience
  • Technical support experience

Responsibilities

  • Provide technical support to users.
  • Troubleshoot software and hardware issues.
  • Maintain IT systems and equipment.
  • Assist in IT infrastructure upgrades.
  • Document support processes and solutions.
  • Train users on IT systems.
  • Collaborate with the IT team on projects.

Must Have skills

Technical supportCommunicationTroubleshootingCustomer serviceIT knowledge

Nice To Have Skills

Network basicsTime managementTeam collaboration

Job Keywords

ITHelpdeskSupportTechnicalCustomer Service

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