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Cognizant

IT Helpdesk

Cognizant

Posted

last week

Quezon City, National Capital Region, Philippines

Onsite

PHP 28K

Entry Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

Cognizant seeks an IT Helpdesk professional for their Quezon City office. The position requires good communication skills and a willingness to work onsite.

About Company

Cognizant is a global organization serving clients with diverse IT solutions and services. They focus on modernizing technology and transforming client experiences.

Core Requirements

  • Completed 2 years in college or SHS graduate
  • At least 1-year of Service Desk/Help Desk experience
  • Good communication skills
  • Willingness to work onsite
  • Ability to work on a shifting schedule

Responsibilities

  • Provide technical support to users.
  • Resolve issues reported by clients.
  • Assist in maintaining service desk operations.
  • Document and track user requests.
  • Collaborate with IT teams to improve services.
  • Communicate effectively with clients.
  • Train users on technical issues.

Benifits

  • Competitive Salary
  • Career Growth
  • Supportive Work Environment
  • Exciting Opportunities

Must Have skills

Good communicationTechnical problem-solvingCustomer serviceTime managementAdaptability

Job Keywords

IT HelpdeskTechnical SupportService DeskCommunicationCustomer Service

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