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Cognizant

IT Helpdesk

Cognizant

Posted

last week

Quezon City, National Capital Region, Philippines

Onsite

PHP 30K

Entry Level

Full Time

Match

Skills

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Industry

Sema

Sema Summary

Cognizant is seeking an IT Helpdesk professional for their Quezon City office. The role requires service desk experience and good communication skills.

About Company

Cognizant is a global organization that helps clients across various industries modernize technology and improve processes.

Core Requirements

  • Completed 2 years in college or SHS graduate
  • At least 1 year of Service Desk/Help Desk experience
  • Good communication skills
  • Willing to work onsite
  • Ability to work on a shifting schedule

Responsibilities

  • Provide IT support to users
  • Troubleshoot hardware and software issues
  • Assist in system setup and maintenance
  • Follow up on support ticket resolution
  • Document troubleshooting processes
  • Collaborate with other IT teams
  • Ensure customer satisfaction

Benifits

  • Competitive Salary & Benefits
  • Career Growth
  • Supportive Work Environment
  • Exciting Opportunities

Must Have skills

Communication skillsTechnical support skillsProblem-solving skillsTeam collaborationAdaptability

Job Keywords

IT HelpdeskCustomer supportTechnical supportService DeskQuezon City

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