Search for Jobs

IT Helpdesk Engineer
Shopee
Posted
3 weeks ago

Bangkok, Bangkok City, Thailand

Onsite

THB 30K

Junior Level

Full Time

Job Categories

IT Support Helpdesk Engineering Technology

Match

Skills

Experience

Industry

Sema Summary

The IT Helpdesk Engineer will be responsible for providing technical assistance and support related to computer systems, hardware, and software. The role involves troubleshooting issues, advising users, and maintaining IT systems. Candidates should have junior-level experience and technical knowledge. This position is based on-site in Bangkok and offers a full-time schedule. A monthly salary of THB30,000 is expected.

About Company

Shopee is a leading e-commerce platform in Southeast Asia, focused on making online shopping accessible and enjoyable through seamless technology and personalized services.

Core Requirements

Bachelor's degree in IT or related field
Basic knowledge of computer systems
Strong troubleshooting skills
Excellent communication skills
Ability to work on-site

Responsibilities

Provide technical support to users
Troubleshoot hardware and software issues
Document support requests and resolutions
Assist in system installations and updates
Train users on basic IT functions
Maintain inventory of IT equipment
Collaborate with IT team on ongoing projects

Must Have skills

TroubleshootingCommunicationTechnical supportCustomer serviceProblem-solving

Nice To Have Skills

Network knowledgeSoftware installationTeam collaborationTime managementMultilingual skills

Tools Knowledge Requried

Ticketing systemRemote desktopHardware diagnosticsOffice softwareNetwork tools

Job Keywords

IT helpdesktechnical supportcustomer servicetroubleshootingIT systems

Similar Jobs