IT Engineer
RemotePro.ph
Posted
3 weeks ago
Philippines
Remote
PHP 60K
Senior Level
Full Time
Sema Summary
The IT Engineer role involves providing high-level support and troubleshooting for clients. The ideal candidate will leverage their experience to resolve complex issues and enhance client satisfaction.
About Company
RemotePro.ph is an established IT services company rooted in the United States, boasting a decade of experience and a roster of enduring client relationships.
Core Requirements
- Experience in MSP environment
- Excellent communication skills
- Proficiency in O365 Administration
- Scripting skills in PowerShell
- Experience with Windows systems
Responsibilities
- Identify ideal solutions for client issues
- Perform remote troubleshooting
- Serve as point of escalation for support
- Support multiple clients with diverse solutions
- Guide junior team members
- Log events and resolutions
- Communicate effectively with clients and vendors
Benifits
- Permanent Work from Home
- Competitive Salary
- HMO
- Mental health programs
- Paid Vacation Leave
Must Have skills
Job Keywords
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