IT Desktop Engineer
Smart IMS Inc.
Posted
3 months ago
Delhi, India
Onsite
INR 40K
Mid Level
Contract
Sema Summary
This role involves providing advanced technical support for various devices in a banking environment. The IT Desktop Engineer will coordinate with global IT teams and handle ITSM tickets efficiently.
About Company
Smart IMS Inc. specializes in IT services and consulting, delivering technology-driven solutions to clients across various industries. With a substantial global presence, they focus on enterprise IT, cloud, and cybersecurity services.
Core Requirements
- Strong experience in end-user computing
- Hands-on experience with BlackBerry support
- Knowledge of ITSM tools like ServiceNow
- Basic knowledge of data center operations
- Excellent communication skills
Responsibilities
- Provide technical support for laptops and desktops
- Support BlackBerry mobile users
- Troubleshoot and maintain peripherals
- Manage data center activities
- Handle ITSM tickets for timely resolution
- Collaborate with global IT teams
- Maintain accurate IT asset management records
Must Have skills
Job Keywords
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