IT Associate
MetLife
Posted
5 days ago
Jaipur, Rajasthan, India
Remote
INR 60K
Entry Level
Full Time
Sema Summary
The IT Associate will handle IT infrastructure changes and manage requests for change. Strong communication and organizational skills are essential for interacting with various stakeholders.
About Company
MetLife is a leading financial services company providing insurance, annuities, and asset management services globally since 1868. The company is known for its commitment to helping individuals and institutions navigate life’s challenges.
Core Requirements
- Bachelor’s degree in IT or related field
- Experience in IT service delivery
- Familiarity with change management tools
- Knowledge of server management
- Excellent communication skills
Responsibilities
- Gather requirements for IT infrastructure changes
- Conduct risk assessments and impact analyses
- Coordinate with stakeholders for change schedules
- Create and manage change tickets in BMC Remedy
- Support IT request from inception to delivery
- Ensure changes are logged in Service Now Tool
- Follow up for approvals on pending requests
Must Have skills
Job Keywords
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