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Mynews Malaysia

IT Application Support

Mynews Malaysia

Posted

yesterday

Kota Damansara, Selangor

Onsite

MYR 4K

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The IT Application Support role at Mynews Malaysia is responsible for providing technical assistance and support related to computer systems, hardware, and software applications. Candidates should be prepared to troubleshoot and resolve issues while ensuring optimal performance of applications. This position is full-time and located in Kota Damansara, Malaysia. Salary is competitive, estimated at RM4000 per month.

About Company

Mynews Malaysia is a prominent convenience store chain that offers a variety of quality products. They focus on customer satisfaction and innovation in service delivery.

Core Requirements

  • Bachelor's degree in IT or related field
  • Proven experience in application support
  • Strong problem-solving skills
  • Excellent communication skills
  • Ability to work in a fast-paced environment

Responsibilities

  • Provide technical support for applications
  • Troubleshoot hardware and software issues
  • Perform regular updates and maintenance
  • Document support processes and issues
  • Collaborate with IT team on projects
  • Assist users with application queries
  • Train new staff on software features

Must Have skills

Technical supportTroubleshootingCommunicationProblem-solvingTeam collaboration

Nice To Have Skills

Project managementCustomer serviceTime managementAnalytical skillsAdaptability

Tools Knowledge Requried

Helpdesk softwareMicrosoft OfficeOperating systemsRemote desktop toolsDatabase management tools

Job Keywords

application supportIT supporttechnical assistancetroubleshootinghardware support

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