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Citi

Issue Management Analyst

Citi

Posted

3 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Remote

MYR 15K

Senior Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Issue Management Sr. Lead Analyst at Citi is responsible for coordinating and managing issues with key stakeholders to ensure compliance and remediation of findings. This role requires extensive experience in operational risk management and strong analytical skills.

About Company

Citi is a global bank with over 200 years of experience in providing financial services. They connect millions of people across hundreds of countries and cities, offering a broad range of financial products and services.

Core Requirements

  • 10+ years of experience in operational risk management
  • Bachelor's degree required, Master's preferred
  • Expert knowledge in compliance laws and regulations
  • Strong analytical and problem-solving skills
  • Proven experience in control-related functions

Responsibilities

  • Coordinate and manage all issues with key stakeholders
  • Drive issue quality reviews ensuring compliance
  • Manage Business/Function Quality Control engagement
  • Track and report issue inventory and quality metrics
  • Provide challenge to implement sustainable solutions
  • Leverage analytics to assess issue remediation trends
  • Collaborate with stakeholders to develop corrective action plans

Benifits

  • Telehealth options
  • Health advocates
  • Confidential counseling
  • Financial well-being programs

Must Have skills

Analytical ThinkingCommunicationRisk ManagementRoot Cause AnalysisMicrosoft Office Suite

Job Keywords

Issue ManagementOperational RiskComplianceFinancial ServicesData Analysis

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