Intern
Inficore Soft
Posted
last week
Remote
Remote
INR 15K
Intern Level
Internship
Sema Summary
The Email and Chat Process Intern will support customer communication and service delivery. This role involves responding to customer queries and maintaining accurate records.
About Company
Inficore Soft provides IT-enabled services and customer support solutions to global clients, focusing on quality and customer satisfaction.
Core Requirements
- Pursuing/completed degree in any discipline
- Strong written communication skills
- Ability to multitask
- Customer-focused mindset
- Effective time management
Responsibilities
- Respond to customer queries via email and chat
- Maintain accurate records of interactions
- Escalate issues to relevant teams
- Ensure timely communication
- Support service delivery processes
- Collaborate with team members
- Participate in training sessions
Benifits
- Exposure to customer service operations
- Mentorship from experienced support executives
- Flexible remote work environment
Must Have skills
Job Keywords
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