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Lyra Health

Intake Clinician

Lyra Health

Posted

3 weeks ago

Malaysia

Remote

MYR 5K

Entry Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Intake Clinician provides professional counseling and support services to employees via telephone. This role is fully remote and requires adherence to clinical protocols.

About Company

Lyra Health is a leading provider of mental health solutions for employers, transforming access to care through an AI-powered platform.

Core Requirements

  • Master’s qualification in Psychology or Counseling
  • Registration with MAHPC or Lembaga Kaunsellor Malaysia
  • Fluency in Tagalog
  • Ability to provide short-term counseling
  • Strong computer literacy

Responsibilities

  • Serve as the first point of contact for employees accessing EAP services.
  • Provide services in a professional manner.
  • Capture all relevant information for clinical management.
  • Adhere to clinical protocols and procedures.
  • Manage risk effectively during counseling sessions.
  • Work within a team to deliver high-quality care.
  • Maintain a good telephone manner and provide telephonic therapy.

Must Have skills

Counseling skillsCommunication skillsClient service orientationTime managementAttention to detail

Job Keywords

Intake ClinicianMental HealthCounselingEAPRemote Work

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