Insurance Supervisor
TP
Posted
3 weeks ago
Muntinlupa City, National Capital Region, Philippines
Onsite
PHP 50K
Mid Level
Full Time
Sema Summary
The Insurance Operations Supervisor will oversee insurance operations teams, ensuring compliance with client SOPs and regulatory requirements. This role involves coaching team members and managing performance metrics.
About Company
TP is a global digital business services company that provides advanced, digitally-powered business services to help brands streamline their operations sustainably.
Core Requirements
- 2-3 years of experience in insurance operations
- 1 year of team management experience
- Fluency in English (C1 preferred)
- Experience in finance
- Strong understanding of insurance regulations
Responsibilities
- Supervise insurance operations teams
- Ensure compliance with client SOPs and SLAs
- Monitor production and quality metrics
- Coach and mentor team supervisors
- Conduct performance reviews and feedback sessions
- Manage attendance and workload distribution
- Act as point of contact for client escalations
Must Have skills
Job Keywords
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