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Astreya

Infrastructure Technician II

Astreya

Posted

3 weeks ago

Singapore, Singapore

Onsite

SGD 5K

Full Time

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Industry

Sema

Sema Summary

Astreya is seeking an Infrastructure Field Service Technician II in Singapore. The role involves providing technical support and services in the field, requiring a strong grasp of infrastructure technologies. Candidates should possess relevant experience in technical support and demonstrate efficient problem-solving skills. This position offers a full-time role with a competitive salary and opportunities for professional growth.

About Company

Astreya specializes in providing IT infrastructure solutions and services, ensuring optimal performance and support for their clients' technology needs.

Core Requirements

  • Technical support experience
  • Knowledge of infrastructure technologies
  • Ability to troubleshoot effectively
  • Strong communication skills
  • Relevant certifications

Responsibilities

  • Provide field service support
  • Troubleshoot and resolve technical issues
  • Install and configure infrastructure systems
  • Maintain documentation on service requests
  • Assist in ongoing IT projects
  • Collaborate with network and systems teams
  • Ensure client satisfaction with services

Must Have skills

Technical supportTroubleshootingCommunicationInfrastructure knowledgeCustomer service

Nice To Have Skills

Project managementNetworking skillsCertificationsProblem-solvingTime management

Tools Knowledge Requried

Ticketing systemRemote desktop toolsNetwork monitoring toolsDocumentation softwareCollaboration platforms

Job Keywords

InfrastructureField ServiceTechnicianSupportTechnical

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