Infrastructure Support Specialist
Advange Group
Posted
3 weeks ago
Johor Baharu, Johore, Malaysia
Remote
MYR 5K
Mid Level
Full Time
Sema Summary
The Infrastructure Support Specialist is responsible for maintaining enterprise IT infrastructure reliability and performance. This role includes hands-on technical support and incident management.
About Company
Advange Group specializes in IT services and digital solutions, empowering businesses through digital transformation across the Asia-Pacific region.
Core Requirements
- Diploma or Bachelor's degree in IT or related field
- 1-2 years of experience in IT operations or support
- Strong interest in data center operations
- Ability to troubleshoot technical issues
- Willingness to work on-site and in shifts
Responsibilities
- Monitor infrastructure performance and identify issues
- Provide technical support for server and network issues
- Perform physical infrastructure tasks and installations
- Coordinate with vendors for maintenance and repairs
- Conduct routine inspections and preventive maintenance
- Log and manage incidents through service management systems
- Prepare operational reports and contribute to documentation
Must Have skills
Job Keywords
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