Incident Manager
Tata Consultancy Services
Posted
3 months ago
Mumbai
Onsite
INR 80K
Mid Level
Full Time
Sema Summary
The role involves managing incident processes and documentation in a dynamic environment. Candidates should have a good understanding of ITIL processes and excellent communication skills.
About Company
Tata Consultancy Services (TCS) is a leading IT services and consulting company focused on digital transformation and technology partnerships globally.
Core Requirements
- 6 to 10 years of experience in ITIL incident management
- ITIL certification
- Basic understanding of datacenter technologies
- Strong documentation skills
- Excellent communication and interpersonal skills
Responsibilities
- Manage incident processes and workflows
- Document incidents and resolution steps
- Communicate effectively with stakeholders
- Implement and deploy ITIL processes
- Work in a 24x7 shift support window
- Facilitate incident reviews and reporting
- Ensure compliance with service level agreements
Must Have skills
Job Keywords
Similar Jobs
Incident Manager
People Prime Worldwide
Noida
Event Manager
Semesteria
Bengaluru, Karnataka, India
Manager Infra
Reliance Industries Limited
Navi Mumbai, Maharashtra, India
IT Manager
myGwork - LGBTQ+ Business Community
Bengaluru, Karnataka, India
IT Manager
SUN PHARMA
Mumbai Metropolitan Region
IT Manager
Insight Advisors Pvt. Ltd.
Aurangabad, Maharashtra, India
IT Manager
Snapmint
Mumbai, Maharashtra, India
IT Manager
RMV Workforce Corporation
Mumbai, Maharashtra, India
IT Manager
SUN PHARMA
Vadodara, Gujarat, India
IT Manager
Tata Communications
Chennai, Tamil Nadu, India
AI Career Assistant
Coming soonWe're polishing your AI assistant experience. You can leave one message for now.
Hi 👋
AI chat is launching soon on Semesteria. Tell us what you want help with (career, resume, or job search), and we'll use it to shape the first release.