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Sarvanam Software

Implementation Executive

Sarvanam Software

Posted

2 weeks ago

Kathmandu, Bāgmatī, Nepal

Onsite

NPR 40K

Junior Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

As an Implementation Executive at Sarvanam Software, you will be responsible for supporting clients during the implementation phase of software solutions. Your role will include gathering client requirements, providing technical assistance, and ensuring smooth transitions to new systems. Ideal candidates are expected to have a junior level of experience, a strong technical background, and be based in Kathmandu, Nepal. This full-time position offers a supportive team environment and an opportunity for professional growth.

About Company

Sarvanam Software is dedicated to providing innovative solutions tailored for clients in various industries. The company emphasizes customer support and technical expertise to ensure successful project implementations.

Core Requirements

  • Bachelor's degree in Computer Science
  • 1+ years of experience in technical support
  • Strong communication skills
  • Ability to work in a team
  • Problem-solving skills

Responsibilities

  • Assist clients during software implementation.
  • Gather and document client requirements.
  • Provide ongoing technical support.
  • Train users on new systems.
  • Coordinate with development teams.
  • Ensure project timelines are met.
  • Resolve client technical issues promptly.

Must Have skills

Technical SupportCommunicationProblem-solvingTeamworkDocumentation

Nice To Have Skills

Customer ServiceProject ManagementSoftware DevelopmentTraining SkillsAnalytical Thinking

Tools Knowledge Requried

CRM SoftwareHelp Desk SoftwareProject Management ToolsDocumentation SoftwareCommunication Platforms

Job Keywords

ImplementationSupportSoftwareTechnicalCustomer

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