HR Analyst
General Motors
Posted
last week
Taguig, National Capital Region, Philippines
Remote
PHP 50K
Mid Level
Full Time
Sema Summary
The HR Services Call Handling Analyst assists in managing HR inquiries through calls and emails. This role ensures compliance and high-quality service delivery while maintaining confidentiality and operational efficiency.
About Company
General Motors is dedicated to leading a revolution towards a world of Zero Crashes, Zero Emissions, and Zero Congestion, fostering an inclusive environment where every employee can thrive.
Core Requirements
- Bachelor’s degree in HR or Business Administration
- Experience in HR shared services
- Strong communication skills
- Ability to manage multiple tasks
- High attention to detail
Responsibilities
- Process HR cases from calls and emails
- Monitor queues for timely issue resolution
- Adhere to service level agreements
- Serve as point of contact for HR queries
- Suggest process improvements
- Maintain job aids and standard operating procedures
- Conduct peer checks on escalated issues
Must Have skills
Job Keywords
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