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Semesteria

Hotel Manager

Semesteria

Posted

3 weeks ago

Ho Chi Minh City, Vietnam

Remote

VND 25M

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

BOMA Resort Nha Trang is seeking a Hotel Manager to oversee operations in Ho Chi Minh City, Vietnam. The ideal candidate will have a strong background in hotel management and leadership, ensuring high guest satisfaction and operational efficiency. Experience in team management and a focus on customer service excellence are essential. This position offers the flexibility of a hybrid working model.

About Company

BOMA Resort Nha Trang is a leading hospitality company focused on providing exceptional guest experiences and quality services in the hotel industry.

Core Requirements

  • Degree in Hospitality Management
  • 5 years of hotel management experience
  • Strong leadership skills
  • Excellent customer service skills
  • Understanding of hotel operations

Responsibilities

  • Oversee daily operations of the hotel
  • Manage and train hotel staff
  • Ensure customer satisfaction
  • Develop and implement operational policies
  • Handle guest complaints professionally
  • Coordinate with suppliers and services
  • Monitor financial performance of the hotel

Must Have skills

LeadershipTeam ManagementCustomer ServiceFinancial ManagementCommunication

Nice To Have Skills

Problem SolvingNegotiationMarketing SkillsEvent PlanningMultilingual

Tools Knowledge Requried

Property Management SystemMicrosoft OfficeCRM SoftwareBooking Platforms

Job Keywords

hotel managementcustomer satisfactionleadershiphospitalityoperations

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