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Fairmont Hotels & Resorts

Hotel Manager

Fairmont Hotels & Resorts

Posted

last week

Jakarta, Jakarta, Indonesia

Onsite

IDR 15M

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Hotel Manager will oversee daily operations of a luxury five-star hotel, prioritizing guest experience and operational excellence. This role requires strong leadership skills and an understanding of luxury hospitality standards.

About Company

Fairmont Hotels & Resorts operates 90 exceptional properties renowned for their elegance and connection to local culture. They focus on providing unforgettable experiences in luxury hospitality.

Core Requirements

  • Bachelor’s degree in Hospitality Management or related field
  • 5–10 years in luxury hotel operations
  • Management experience in a five-star property
  • Exceptional leadership and interpersonal skills
  • Strong problem-solving abilities

Responsibilities

  • Oversee hotel departments including Front Office and Housekeeping
  • Ensure operations align with five-star service standards
  • Monitor guest satisfaction and service quality
  • Handle VIP guests and escalated concerns
  • Recruit, train, and evaluate staff
  • Assist in budgeting and cost control
  • Implement and monitor operating procedures

Must Have skills

Leadership skillsOperational managementGuest relations knowledgeFinancial acumenStrong communication skills

Job Keywords

Hotel ManagerLuxury HospitalityOperations ManagementGuest ExperienceFive-Star Service

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