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Hyatt Centric

Host

Hyatt Centric

Posted

3 weeks ago

Kuala Lumpur

Onsite

MYR 3K

Junior Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

Hyatt Centric is seeking a Host for the Front Office team at their Kuala Lumpur location. The role involves greeting and assisting guests, managing front desk operations, and ensuring a positive customer experience. Ideal candidates will have strong interpersonal skills, a friendly demeanor, and a passion for hospitality. This is a full-time, junior-level position in a vibrant hotel environment.

About Company

Hyatt Centric is a contemporary hotel brand that caters to modern travelers, offering amenities and a welcoming atmosphere.

Core Requirements

  • High school diploma or equivalent
  • Strong customer service skills
  • Excellent communication skills
  • Ability to work in a team
  • Basic computer skills

Responsibilities

  • Greet guests upon arrival
  • Check guests in and out
  • Assist with guest inquiries
  • Manage reservation systems
  • Provide information about hotel services
  • Ensure the front desk area is clean
  • Handle guest complaints professionally

Must Have skills

Customer serviceCommunicationConflict resolutionTeam collaborationTime management

Nice To Have Skills

Multilingual skillsSales skillsProblem-solvingOrganizational skillsBasic accounting

Tools Knowledge Requried

Hotel management softwareTelephone systemReservation system

Job Keywords

hosthospitalitycustomer servicefront officeguest relations

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